Transform Customer Feedback
Into Business Growth
The all-in-one Experience Management platform that helps you collect feedback, analyze sentiment with AI, and take action to drive customer loyalty.
See ExperienceHub in Action
Watch how leading companies use ExperienceHub to transform customer feedback into growth.
Trusted by forward-thinking companies
Customer Feedback is Broken
Most businesses collect feedback but fail to act on it. Sound familiar?
Feedback Goes Unanswered
Unhappy customers leave feedback, but nobody follows up. They churn silently.
Data Sits in Silos
Survey data in one tool, tickets in another, CRM somewhere else. No unified view.
No Actionable Insights
You collect responses but can't identify trends or know what's really driving churn.
One Platform. Complete Experience Management.
ExperienceHub connects feedback collection, AI analysis, and action in one unified platform.
Beautiful Surveys That Get Responses
Create NPS, CSAT, CES, and custom surveys in minutes. Distribute via email, SMS, WhatsApp, QR codes, or embed on your website. Skip logic and question piping make surveys feel personal.
- Multi-channel distribution (Email, SMS, WhatsApp)
- Skip logic & conditional branching
- 30+ question types including NPS, ratings, matrix
- Multi-language support for global teams
AI-Powered Insights in Seconds
Stop reading every response manually. Our AI automatically detects sentiment, identifies themes, and surfaces the insights that matter most to your business.
- Real-time sentiment analysis
- Automatic theme detection
- Trend analysis & benchmarking
- Word clouds & text analytics
Sentiment Analysis
Top Themes Detected
Close the Loop Automatically
When a customer gives a low score, don't let it slip through the cracks. ExperienceHub automatically creates a ticket, assigns it to the right team, and tracks SLA.
- Auto-create tickets from low NPS/CSAT scores
- SLA tracking with breach alerts
- Multi-channel follow-up (Email, SMS, WhatsApp)
- Recovery workflow automation
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From Feedback to Action in 4 Simple Steps
Create Survey
Choose from templates or build custom surveys with our drag-and-drop builder.
Distribute
Send via Email, SMS, WhatsApp, or embed on your website. Automated triggers available.
Analyze
AI automatically analyzes sentiment, detects themes, and surfaces actionable insights.
Take Action
Auto-create tickets for detractors, assign to team members, and track resolution.
Connects With Your Favorite Tools
ExperienceHub integrates seamlessly with the tools you already use.
Loved by Customer-Centric Teams
"ExperienceHub transformed how we handle customer feedback. The automatic ticketing for detractors alone saved us 20+ hours per week and reduced churn by 35%."
"The AI sentiment analysis is a game-changer. We can now process thousands of responses and instantly know what's driving customer satisfaction."
"We switched from SurveyMonkey + Zendesk to ExperienceHub. Having everything in one place with automation built-in is incredible."
Simple, Transparent Pricing
Start free, upgrade when you're ready. No hidden fees.
Starter
For small teams getting started with feedback
- Up to 500 responses/month
- 3 active surveys
- Email distribution
- Basic analytics
- 1 team member
Professional
For growing teams that need automation
- Up to 5,000 responses/month
- Unlimited surveys
- Email, SMS & WhatsApp
- AI Sentiment Analysis
- Auto-Ticketing
- Skip logic & branching
- 5 team members
Enterprise
For large organizations with custom needs
- Unlimited responses
- Unlimited surveys
- All channels + API
- Advanced AI analytics
- Customer Journey Mapping
- SSO & advanced security
- Dedicated support
Frequently Asked Questions
Experience Management (XM) is the process of monitoring, analyzing, and improving every interaction customers have with your business. It goes beyond simple surveys to include sentiment analysis, closed-loop feedback, and actionable insights to drive loyalty and growth.
While SurveyMonkey focuses on survey creation and basic analytics, ExperienceHub is an all-in-one platform that combines surveys with AI-powered sentiment analysis, automatic ticket creation for detractors, SLA tracking, and closed-loop feedback automation. Features that would require 3-4 tools with competitors are built into one platform.
Yes! We offer a 14-day free trial with full access to all Professional plan features. No credit card required to start. You can upgrade, downgrade, or cancel at any time.
ExperienceHub supports multiple distribution channels including Email, SMS, WhatsApp, QR codes, website embeds/popups, and direct links. You can also trigger surveys automatically based on events like completed bookings or purchases.
Our AI analyzes every text response to determine if the sentiment is positive, negative, or neutral. It also automatically detects themes and topics across responses, helping you identify what's driving satisfaction or dissatisfaction without manually reading thousands of responses.
Yes! ExperienceHub integrates with popular tools like Slack, Microsoft Teams, Salesforce, HubSpot, Zendesk, and more. We also offer Zapier integration for connecting with 5,000+ apps, plus a REST API for custom integrations.
Ready to Transform Your Customer Experience?
Join 500+ businesses using ExperienceHub to collect feedback, uncover insights, and drive growth.
Free 14-day trial • No credit card required • Cancel anytime